Code of Business Conduct

Effective date: March 17, 2026  ·  ottomoebill, LLC  ·  North Carolina

Our Commitment

At ottomoebill, we hold ourselves to the same standard of trust and integrity expected of any institution that handles people's financial well-being. This Code of Business Conduct sets out the principles that guide every decision we make — from how we build our product to how we treat our customers, partners, and community.

We believe that trust is earned through consistent, honest behavior over time — not through marketing language. This document is our public commitment to that standard.

1. Integrity and Honesty

We conduct all business with honesty and integrity. We do not misrepresent our services, fees, capabilities, or the savings outcomes users may expect. Every claim we make about our product is one we can substantiate.

• We are transparent about how our results-based pricing works before users sign up
• We do not use deceptive language in marketing, notifications, or in-app communications
• We acknowledge mistakes promptly and correct them without deflection
• We do not make promises we cannot keep

2. Customer-First Conduct

Our business model exists to serve our customers — not extract from them. Because we earn only when customers save, our interests are structurally aligned with theirs. We take that responsibility seriously.

• We never recommend actions that benefit ottomoebill at the expense of the customer
• We present all relevant information needed for customers to make informed decisions
• We respond to customer concerns promptly, honestly, and with genuine care
• We make it easy to cancel, delete data, or opt out — no dark patterns, no friction
• We treat every customer with equal dignity and respect, regardless of their vehicle, budget, or savings potential

3. Privacy and Data Stewardship

Our customers share sensitive financial and vehicle information with us. We treat that data as a privilege, not a resource. We collect only what we need, protect what we hold, and never sell what belongs to our users.

• We do not sell, rent, or trade personal data to third parties for marketing purposes
• We implement industry-standard security measures to protect customer information
• We are transparent about what data we collect and why — see our Privacy Policy
• We honor all data deletion and portability requests in a timely manner
• We limit internal access to customer data to only those who need it to do their jobs

4. Fair and Transparent Pricing

Our pricing model — up to 30% of verified savings — is intentionally simple and aligned. There are no hidden fees, no subscription traps, and no charges unless we deliver measurable results.

• All fees are disclosed clearly before any savings are attributed
• We calculate savings conservatively and document how each figure was determined
• We do not charge fees on savings the customer did not verify or approve
• Disputes about savings calculations are handled promptly and fairly

5. Conflicts of Interest

We avoid situations where personal or business interests conflict with our duty to customers. Where potential conflicts exist — such as referral relationships with insurance or service partners — we disclose them clearly.

• Any referral or partnership arrangement that may influence our recommendations will be disclosed to users
• We do not accept compensation that would compromise the objectivity of our advice or negotiation tools
• Team members must disclose personal relationships with vendors or partners to company leadership
• Business decisions are made in the best interest of our customers and the long-term health of the company — not short-term financial gain

6. Compliance with Laws and Regulations

We comply with all applicable federal, state, and local laws governing our business, including consumer protection regulations, data privacy laws, and financial services rules where applicable.

• We maintain accurate and complete business records
• We cooperate fully with regulatory inquiries and legal processes
• We do not facilitate, encourage, or condone illegal activity by users, partners, or employees
• We review our compliance posture regularly as our product and partnerships evolve

7. Responsible Use of Technology

Our AI and automation tools are designed to serve customers — not to manipulate, mislead, or exploit them. We apply human oversight to AI-generated content and recommendations.

• Negotiation scripts and recommendations are reviewed for accuracy and fairness
• We do not use AI to create false urgency, exploit emotional vulnerability, or obscure true costs
• We are transparent when automated systems are making recommendations
• We maintain mechanisms for human review when AI outputs may affect a customer's financial decisions

8. Treatment of Partners and Vendors

We work with our partners — including technology providers, insurance comparison platforms, and service integrations — with the same honesty and respect we extend to our customers.

• We honor the terms of all business agreements
• We communicate promptly and honestly when issues arise
• We select partners whose values are consistent with our own
• We do not misrepresent our user base, traffic, or capabilities to prospective partners

9. Workplace Standards

We maintain a workplace — whether physical or remote — built on mutual respect, equal opportunity, and psychological safety. Every person who works with or for ottomoebill deserves to be treated with dignity.

• We do not tolerate harassment, discrimination, or retaliation of any kind
• We make hiring and compensation decisions based on merit, skills, and potential
• We encourage team members to raise concerns without fear of reprisal
• We support the well-being of everyone who contributes to this company

10. Community and Social Responsibility

ottomoebill was built in North Carolina, and we feel a responsibility to the broader community — local, national, and beyond. We aim to be a company that makes car ownership more equitable for everyone, not just the financially sophisticated.

• We design our product to be accessible and understandable to all drivers, regardless of technical background
• We consider the community impact of our business decisions
• We do not engage in practices that disproportionately harm vulnerable or underserved populations
• We are committed to building a product that closes information gaps — not widens them

11. Reporting Concerns

If you believe ottomoebill has acted in violation of this Code, or if you have a concern about our conduct, we want to hear from you. Reports are taken seriously and investigated promptly.

Contact us at: hello@ottomoebill.com

We do not retaliate against anyone who raises a concern in good faith, whether they are a customer, partner, or team member.

12. Updates to This Code

This Code of Business Conduct will be reviewed and updated as our business grows and evolves. Material changes will be reflected in the effective date above. We encourage customers and partners to review this document periodically.

Contact

ottomoebill, LLC
Email: hello@ottomoebill.com
Website: https://ottomoebill.com